Account, data and privacy
Your profile, downloads, deleting data and cookies.
Account, data and privacy: questions and answers
What can I change in Settings?
Your first name, the daily question goal (10, 20, 40 or 60), appearance, and switches for daily motivation, haptics and sound effects.
How do I switch to dark mode?
Choose System, Light or Dark under Appearance. Dark mode applies on your next page load.
Are sounds on by default?
No. Sound effects are off by default, and haptics need a phone that supports them.
How do I download my data?
Use Download my data. It gives a JSON file of your activity on this device, such as attempts, bookmarks, notes, card schedule and test history, but not the questions themselves.
How do I delete my profile and data?
Choose delete, then type the confirmation word. It erases your profile, answers, schedule, notes, bookmarks and test history from this browser. It cannot be undone.
Does deleting also remove a term I bought?
On this device, yes. A purchased term stored here is erased too, so download your data first.
Is my data saved on a server?
Not today. Everything is stored in this browser only, so clearing browser data cannot be undone. Accounts that sync are planned.
Where do I manage cookies and storage?
Use Cookie settings in the footer of any public page. The cookie policy lists every item stored.
Does the daily goal limit me?
No. It only sets a target on your dashboard. The free plan has its own cap of 20 practice questions a day.
Do you store my study data on your servers?
Not today. Your progress lives in your browser. Only what you choose to send, such as a newsletter email or a contact message, reaches us, plus a purchase record if you buy a term.
Do you sell my data?
No. We don't sell or rent personal data and we don't run advertising trackers.
Can I get a refund?
Within 7 days of buying a term, if you haven't used it heavily. See the refund policy for exact terms.
How do I delete my data?
Open Settings and choose to delete your profile and data, then type the confirmation word. It erases everything stored in this browser and cannot be undone, so download a copy first if you want one.
Do you use cookies?
Strictly we use your browser's local and session storage and not cookies. The cookie policy lists every key and its purpose, and there are no third-party analytics or advertising trackers today.
Who handles payments?
Razorpay will process payments when live payments are on. Card, UPI and bank details go to them and never reach us. We keep receipt details such as term, amount, date, invoice number and payment id.
Are NextPrep's questions medical advice?
No. They are for exam preparation. Exam answers are simplified and must not be used for decisions about a real patient. The disclaimer says more.
What may I not do with the content?
Copying, scraping, republishing or reselling the questions, explanations, cards, mnemonics or articles is not allowed, and neither is automated extraction or probing the site's security. You get a personal licence for your own study.
Does a term renew automatically?
No. Terms are one payment, never renew and have nothing to cancel. When a term ends, paid features pause and your history stays on your device.
Which law applies, and what are my rights?
The terms are governed by the laws of India. We aim to respect your rights under applicable Indian law, including the Digital Personal Data Protection Act, 2023, and nothing in our policies limits rights you have under consumer law.
What if my money left my account but no term started?
Write to us with the payment id. A payment that truly failed is normally returned by your bank automatically, and we refund confirmed duplicate charges in full.
Where are the terms and privacy policy?
They are linked from this page and from the footer on every page: Terms of use, Privacy policy, Cookie policy, Refund policy, Disclaimer, Acceptable use, Accessibility, Security and Grievance.
Are these documents final?
They are working drafts for the current prototype and are marked so. A lawyer should review them before public launch, and the dates at the top show when each last changed.
Who runs NextPrep?
A founding team building an independent platform. The legal entity, registered address and grievance officer will be published here before launch.
Is NextPrep affiliated with NBEMS, NMC or any exam authority?
No. NextPrep is independent. The disclaimer page says this plainly, and exam details always point back to official notices.
Do you use leaked or recalled exam questions?
No. Our questions are original and the policy on past papers explains why we do not republish recalled papers.
How do I ask what data you hold about me?
Write through the contact page with the topic Privacy or my data. The privacy policy lists what we hold and your choices.
Which law applies?
The terms are governed by the laws of India. The courts that will hear disputes are to be published in our contact details before launch, and the terms are drafts until a lawyer has reviewed them.
How will I know if the terms change?
The date at the top changes, and where a change matters we will tell you on the site.
Where is my data stored?
Your progress is stored in your own browser. Newsletter and contact details go to our email and form providers. Card details go to the payment provider and never to us.
Do you store my card details?
No. Payments are handled by Razorpay. We keep only a receipt: term, amount, order and payment references and the time.
Is NextPrep encrypted?
The site is served over HTTPS by our host, which protects data in transit. Data on your device is as safe as your device is.
Has NextPrep had a security audit?
Not yet. We have not had an independent penetration test and we do not claim one. This is listed as a gap on the security page.
How do I report a vulnerability?
Use the contact page with the topic A security concern. Describe what you found and how to reproduce it, and please do not access other people's data.
Do you pay bug bounties?
No. We do thank good-faith reporters and we do not pursue people who follow the rules on the security page.
Could someone get paid access without paying?
Because entitlements are enforced in the browser today, a determined person could. This is a product boundary, not a security one, and it is why server-side accounts and enforcement are the next engineering step.
What should I do on a shared computer?
Use Settings, then Delete my profile and data, when you finish, or use a private browsing window.
Will you ever ask me for my password or card number?
No. NextPrep has no passwords, and we never ask for card numbers by message or email.
Did not find it? Contact support or search the Help Center.